Policies

Quality Policy

At Xcelligen Inc., our unwavering commitment to delivering exceptional quality is deeply ingrained in our company culture. We believe that quality is not an afterthought but a fundamental aspect that drives our every action and decision. We demonstrate this commitment through the following principles:

Building Strong Relationships: Our foundation is built on trust, commitment, and excellence. We prioritize the needs of our clients and employees, recognizing that their satisfaction is vital to our survival and growth. By understanding their unique requirements, we provide services that not only meet their expectations but also leverage our expertise to surpass them.

Fostering Innovation: We embrace efficiency and effectiveness through streamlined processes and systems, aimed at reducing time-to-market while ensuring safety, quality, cost, and delivery objectives are met. Our strength lies in thinking outside the box, appreciating novel ideas, and finding innovative solutions. We approach challenges with gratitude, leveraging creativity to push boundaries and achieve remarkable results.

Progressive Elaboration: We firmly believe that tomorrow’s knowledge must surpass today’s. Each project and every day present an opportunity for growth, both individually and collectively. We foster an environment where continuous improvement is embraced, collaborating with our colleagues and clients to raise the bar for excellence. We are dedicated to nurturing our workforce, fostering accountability, and cultivating the next generation of leaders within our organization.

Effective Communication: Clear, concise, and comprehensive communication is crucial in all situations, regardless of whether they are positive or challenging. We understand the importance of recognizing and praising excellence, as well as resolving conflicts or misunderstandings. Proactively managing risks and implementing mitigation strategies are assets we value greatly at Xcelligen. We foster open and transparent communication channels to address concerns, solve problems, and ensure the smooth progression of our projects.

Security Policy

At Xcelligen Inc., security is a paramount priority woven into the fabric of our business. We adhere to stringent security guidelines and procedures throughout our processes. Working in collaboration with federal agencies and trusted partners, we embrace compliance measures and reporting features to ensure our services align with Personally Identifiable Information (PII) guidelines. Our skilled team is trained to support critical applications, handle sensitive data, and enforce authorization requirements, bolstering our commitment to maintaining robust security measures. Rest assured, we continuously evaluate and enhance our security protocols to proactively safeguard against emerging threats. At Xcelligen Inc., your data’s confidentiality, security, and protection are at the core of our operations, instilling confidence and peace of mind.

Privacy Policy

At Xcelligen Inc., and its affiliated entities (“Xcelligen”), safeguarding your privacy is a paramount commitment. This Privacy Policy pertains to activities directly associated with your visit to Xcelligen websites and does not extend to links leading to third-party websites. We strongly advise reviewing the privacy policies of these external sites before sharing any information, as Xcelligen bears no responsibility or liability in connection with them.

Collection, Usage, and Transfer of Personal Information

While most parts of the Xcelligen site can be accessed without revealing personally-identifiable information (“personal data”), you have the option to furnish us with your personal data or that of a third party (e.g., spouse, colleague, or friend). This sharing could be for the purposes of contacting us, requesting additional information or services, or registering for seminars, activities, and programs available on our website. If you provide a third person’s data, we assume you possess unrestricted permission to share their personal information. Xcelligen may engage suppliers to collect, process, store, use, analyze, and/or transfer the data on its behalf.

We ensure these suppliers handle the personal data in a manner consistent with Xcelligen’s policies. By submitting personal data to us, you acknowledge and agree to your data being processed and/or transferred on Xcelligen’s behalf by its suppliers. Xcelligen will handle personal data in the following manner:

Visiting the Xcelligen Site to Access Information:

When you visit to read or download information such as news, product details, case studies, or articles, we may collect, process, or transfer certain non-personally identifiable information like the domain name from which you access the Internet, the date and time of access, and the Internet address of the referring website. We may utilize “cookies” and/or technologies to gather this information, aimed at enhancing the overall site experience and for statistical purposes.

Submitting Personal Data on Xcelligen’s Website:

If you choose to submit personal data on our website through contact forms, you authorize Xcelligen to use, process, and transfer this specific information you voluntarily provide. This consent includes possible transfers to countries where the level of data protection may not meet the high standards of certain countries, as suggested by the EU Data Protection Directive. Xcelligen will not sell personal data to third parties. However, personal data may be automatically transferred to a successor in the event of Xcelligen’s assets and business changing hands.

For Subcontractors, Clients, or Client Organization Members:

Personal data provided to Xcelligen, including that of a third party, may be collected, stored, used, and transferred as necessary for Xcelligen to conduct current or potential business with your company.

Legal Disclosure Requirement

Please be aware that personal data provided to Xcelligen may be subject to disclosure under law, for example, pursuant to a statutory provision, a court order, or a subpoena.

Sensitive Personal Data

Xcelligen typically refrains from collecting, processing, or transferring sensitive personal data through its site unless you expressly consent to such collection, processing, or transfer. “Sensitive personal data” in the context of this Privacy Policy refers to data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and data concerning health or sex life. By providing us with unsolicited sensitive personal data, you explicitly consent to such data being collected, processed, and transferred by Xcelligen.

Managing Your Personal Data

Xcelligen offers you the opportunity to verify and keep your personal data accurate and up-to-date. If you wish to correct, update, or delete your personal information, kindly send an email to info@xcelligen.com, and we will promptly address your request. Additionally, if you opt to be on our mailing list for periodic email updates regarding Xcelligen services and events but later change your mind, you can notify us via info@xcelligen.com, and we will respect your choice, refraining from sending you such announcements.

Security Measures for Your Personal Data

Xcelligen implements various organizational and technical measures to ensure your privacy and prevent unauthorized use or disclosure of your personal data. However, it’s important to note that no internet data transfer is entirely secure. Despite our efforts to protect your data on our systems, unauthorized third parties may access and use data transferred over the internet. Xcelligen cannot guarantee the security of information transfer via the Internet and disclaims liability for any disclosure, unauthorized use, loss, damage, expense, harm, or inconvenience resulting from factors beyond Xcelligen’s reasonable control.

Protection of Children’s Personal Data

Xcelligen.com is not targeted towards children under the age of 13, and we do not intend to collect personal data from them.

Contact Us

If you have any questions regarding the privacy of personal data or this Privacy Policy, please reach out to us at info@xcelligen.com.